MCGRATH HONDA CONSIDERS CUSTOMER EXPERIENCE AND AESTHETICS IN NEW SERVICE CENTER

MCGRATH HONDA CONSIDERS CUSTOMER EXPERIENCE AND AESTHETICS IN NEW SERVICE CENTER

October 10 2021
Case Study

MCGRATH HONDA

Chicagoland area’s McGrath Honda’s new state of the art facility desired a service area where customers could drop off their cars without facing the harsh Windy City winters. The designers recognized the function and efficiency infrared heat would provide. The hurdle was that the owner wanted the service area to be a neat, clean environment. The only overhead equipment in the space was the 42" screens keeping their customers up-to-date with the progress of their vehicle.

SOLUTION

Radiant tube heaters were placed above the ceiling tiles with decorative grills to conceal the equipment. The result was a quiet system with no drafts and warm, dry floors delivering optimum comfort for their customers. The heaters also rewarded them with quick recovery from opening and closing bay doors and the lowest energy costs possible.

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#automotive, #dealership, #quiet, #aesthetics, #comfort, #customer experience